You must not overlook how you welcome your customers:

  • Say hello when they come in. If you are busy, show them that you have seen them and that you will take their order soon
  • Welcome the customer in a clean working environment, with clean working clothes (hair tied back, clean hands, etc.)
  • Don't hesitate to advise your customers: inform them and mention any promotions you may have, suggest products that go together
  • Quick service is often appreciated
  • When the sale is complete: "Bon appétit/Enjoy your meal – A bientôt/See you soon"

Customers will only return if they are satisfied with all these points!